Return to Help Index
|Can you explain the Rewards Program?|
|Sure! Follow this link for more information on how you can save shopping with us!|
|How do I apply for a Wholesale account?|
|Please visit this article for information on obtaining a Wholesale Account.|
|How do I create an account?|
|If you are interested in a Wholesale Account, please contact us after creating your account.
1)Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.|
|How much is my shipping?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. Please note that we ship as economically as possible. If the difference between the actual and estimated* shipping charge is more then $3, the difference will be refunded or offered as store credit. (*The estimated shipping charge is what the cart calculates as shipping charge at the time of checkout.)|
|I forgot my password.|
|Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Please click here for more information on returning an item.|
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.|
|What is your return policy?|
|Please see our Terms & Conditions for complete details regarding our return policy.|