How do I return an item?
We are sorry you are experiencing difficulties with your order. Returns are accepted within 45 days of the original purchase date. If you are past your 45 day window please contact us to see if your purchase qualifies for return. No returns are accepted on opened or used merchandise. Only new and originally packaged items will be accepted. In other words, we need to receive the item back in the same condition it was shipped to you.
If the error was our mistake we will refund your return postage.
In order to get your RMA authorization, please email us at firstname.lastname@example.org.
Please include the following information in your email: